Software Development for Transit & Transportation
Software Development for Transit and Transportation
Rider-facing services, open data feeds, and integration between operational and business systems.
Riders judge a transit agency by whether the arrival prediction on their phone is right. That prediction depends on a chain that runs from a vehicle location system through a feed, a trip planner, and a display, and any weak link in it shows up as a rider standing at a stop wondering where the bus is.
What these environments look like
- Scheduling, runcutting, and vehicle location systems from specialized vendors
- Fare collection moving toward account-based and mobile payment
- Maintenance and asset management systems with federal reporting obligations
- Rider information across web, apps, signs, and third-party trip planners
- Paratransit scheduling and eligibility systems
- Traffic signal and infrastructure systems on the roadway side of the agency
Where HQT helps
- Publishing and validating standard transit data feeds, including real-time feeds, so service appears correctly in the apps riders already use
- Rider-facing web services for trip information, fare accounts, paratransit requests, and service alerts, built accessibly
- Integration between operational systems and finance, maintenance, and reporting platforms
- Data platforms combining ridership, on-time performance, maintenance, and financial data for planning and federal reporting
- Internal tools for dispatch, field supervision, and customer service
- Open data publication of ridership and performance information
How an engagement usually starts
Frequently with a feed that is inaccurate or missing, a rider information project, or an integration that must be rebuilt after a system replacement.