Sectors
Transit technology and open data
The systems transit agencies run and the data standards that connect them to riders and planners.
Transit agencies operate a technology stack that spans vehicles, stations, back offices, and riders' phones. Open data standards have made much of it interoperable, and rider expectations have made real-time information a baseline.
Core systems
- Scheduling and operations. Routes, timetables, runcutting, and operator assignment.
- Vehicle location and communications. Real-time position, on-board systems, and dispatch.
- Fare collection. Cards, mobile payment, and account-based systems.
- Maintenance and asset management. Fleet, facilities, and federally required asset inventories.
- Customer information. Websites, apps, signs, and alerts.
- Paratransit. Demand-response scheduling and eligibility.
Data standards
The General Transit Feed Specification defines schedule data and its real-time extension defines vehicle positions and predictions. Publishing them makes an agency's service visible in trip planning apps. Other standards cover fares and flexible services. Adopting them is a technical task with large rider benefit.
Integration challenges
Systems from different vendors with different identifiers for the same routes and stops. Real-time feeds that must be accurate to be useful. Fare data that must reconcile with finance. Asset data that must satisfy federal reporting.
Data platforms
Ridership, on-time performance, maintenance, and financial data integrated for planning, board reporting, and federal reporting. Open data publication of aggregate ridership and performance.
Security
Operational systems on vehicles and in facilities are operational technology and need segmentation and monitoring. Fare systems handle payment data under PCI requirements.
Federal context
Transit funding brings procurement rules, asset management requirements, and reporting obligations that shape technology projects and timelines.
Where a technology firm fits
Standards-based feed publication, integration between operational and business systems, data platforms and reporting, accessible rider-facing services, and security for operational technology.